Who we are
The data controller is Market Echoes Limited.
Market Echoes is a consultancy company registered in England and Wales (registration number 3503915).
- Chief Data Officer, Market Echoes Limited, 2 Kent Avenue, Harrogate, HG1 2ES, UK or firstname.lastname@example.org
How we collect information about you
There are a number of ways we may collect information about you. These include:
- When you provide it to us by getting in contact (typically by email or phone).
- When you download a copy of one of our e-books from our website.
- When you provide details at an exhibition, networking event or conference.
- When you report any problem with our website.
What information we collect about you
This can include the following: name, address, phone number, email address, job title, company name.
Security of your information
Market Echoes respects your data and has taken the appropriate measures to ensure we have mitigated against such risks as loss or unauthorised access, destruction, use, modification or disclosure of data.
How we collect any special category data?
Market Echoes Limited does not collect special category data.
How we use your information and the legal basis for this
Our information is used purely to help us deliver our services, contact you as well as to improve the website experience for our users.
When you purchase from us, we may collect the following information: name, phone number, email address, address, billing address, company name (if applicable), VAT number (if applicable).
When you send us an enquiry or purchase from us, you can opt in to receive marketing communications in relation to the services we offer. You can remove your consent at any time.
Market Echoes Limited does not store credit/debit card details. In fact, we only accept payment by cheque or bank transfer.
How long we retain your data
We will keep hold of your data for no longer than necessary. Length of time we retain it will depend on any legal obligations we have (such as tax recording purposes), the nature of any contracts we have in place with you, the existence of your consent.
When you purchase from us, for example consultancy services, we retain that information for a period of six years following the end of the financial year during which you purchase from us. It is our legal obligation to keep these records for tax purposes.
Subject to certain limitations, you have the right to:
- Request a copy of the information we hold about you and be told about its use.
- Request that Market Echoes Limited rectifies or deletes your information or restricts processing if you have any concerns over its accuracy, deletion or fair and lawful use.
Concerns and complaints
If you have any concerns or questions over the collection, storage or processing of your data, you are encouraged in the first instance to contact Market Echoes Limited to discuss and resolve any issues. The best way of doing this is to write directly to The Chief Data Officer, Market Echoes Limited, 2 Kent Avenue, Harrogate, HG1 2ES or email@example.com
You also have the right to lodge a complaint with a supervisory authority. In the UK this is the Information Commissioners Office (ICO) https://ICO.org.uk